Privacy Policy
Last updated: January 2026
TLV Fit Lab ("we", "us", "our") operates the website tlvfitlab.pro and provides strength and conditioning gym services at 50 Ibn Gabirol Street, Tel Aviv-Yafo 6436218, Israel. Company registration number: 516216616.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
Information you provide
- Name, email address, and phone number when you contact us or submit a form
- Membership and payment details when you sign up for gym services
- Health and fitness information you voluntarily share for coaching purposes (not medical records)
- Communications you send to us via email or phone
Information collected automatically
- Browser type, device type, and operating system
- Pages visited and time spent on our website
- Referring website or search terms
- IP address (anonymized where possible)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and process membership applications
- Provide coaching and fitness services
- Send service-related communications (schedule changes, billing, etc.)
- Improve our website and services
- Comply with legal obligations under Israeli law
We do not sell your personal information to third parties.
3. Legal Basis for Processing
We process your data based on:
- Consent — when you submit a contact form or accept cookies
- Contract — when processing is necessary to fulfill your membership agreement
- Legitimate interest — to improve our services and ensure gym safety
- Legal obligation — when required by applicable Israeli regulations
4. Data Sharing
We may share your information with:
- Payment processors for billing purposes
- Email service providers for communications
- Legal authorities when required by law
All third-party providers are bound by data protection agreements and may only use your data for the specified purpose.
5. Data Retention
We retain personal data for as long as your membership is active and for up to three years afterward for legal and accounting purposes. Contact form submissions are retained for one year unless you request earlier deletion.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Israeli Privacy Protection Authority
To exercise any of these rights, contact us at train@tlvfitlab.pro.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
8. Cookie Policy
Our website uses cookies — small text files stored on your device — to ensure basic functionality.
Essential cookies
These cookies are necessary for the website to function. They include:
- fl-cookie-choice — stores your cookie consent preference (accept or decline) in localStorage. Duration: persistent until cleared.
How to manage cookies
When you first visit our site, a cookie banner appears in the bottom-right corner. You can accept or decline non-essential cookies. You can also clear cookies through your browser settings at any time.
Declining cookies will not affect your ability to browse the website. Essential cookies required for basic functionality cannot be disabled.
9. Third-Party Links
Our website may contain links to external sites (e.g., social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or requests:
TLV Fit Lab
50 Ibn Gabirol Street, Tel Aviv-Yafo 6436218, Israel
Email: train@tlvfitlab.pro
Phone: +972 3 555 8616
Co. 516216616